The best AI chatbots: ChatGPT, Gemini, and more

You can use Claude for free, but there’s also a lightweight version called Claude Instant and a more powerful version called Claude Advanced. Prominent examples currently powering chatbots include Google’s Gemini and OpenAI’s GPT-4 (and the even newer GPT-4 Turbo). This has led to their rapid and widespread usage in workplaces, but their application is much broader than that. Both consumer and business-facing versions are now offered by a range of different companies. Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks.

In February 2023, Microsoft unveiled a new AI-improved Bing, now known as Copilot. This tool runs on GPT-4 Turbo, which means that Copilot has the same intelligence as ChatGPT, which runs on GPT-4o. Although such outages are infrequent, having another chatbot in your back pocket is always a good idea.

You should upgrade to a paid plan if:

Factoring in considerations like accuracy, user experience, availability, and uniqueness, we’ve rounded up and ranked the best AI chatbots out there. Self-professed gaming geek Rebecca Spear is one of Windows Central’s editors and reviewers with a focus on gaming handhelds, mini PCs, PC gaming, and laptops. When she isn’t checking out the latest games on Xbox Game Pass, PC, ROG Ally, or Steam Deck; she can be found digital drawing with a Wacom tablet. She’s written thousands of articles with everything from editorials, reviews, previews, features, previews, and hardware reviews over the last few years. If you need information about anything gaming-related, her articles can help you out. She also loves testing game accessories and any new tech on the market.

Microsoft Copilot

Gemini has quickly become one of the most helpful and versatile AI platforms on the planet, and you can use many of its features for free. Home Decor Advisor is an interesting GPT as it mixes the usual ChatGPT style natural language understanding with DALL-E and some style-friendly custom instructions. You can give it a list of your favorite movies and have it suggest alternatives. You can tell it your favorite actors for a list of their output or even just discuss concepts such as time travel or feel good sport and have it come up with suggestions. Not only does it provide an answer but it will show you the step-by-step solution, all working and explain the key concepts involved in the equation. It is like having your very own web developer on hand to craft your page — which can be anything from a personal blog to a small business site — without having to pay them.

Now, Copilot powers many of Microsoft’s AI Services, and that makes it one of the most powerful AI tools in the world. Backed by Microsoft technology and services, Copilot is up there with the best chatbots. Built with state-of-the-art natural language processing (NLP) and multimodal capabilities, Gemini can handle complex questions and provide nuanced, context-aware responses.

Grok vs. Midjourney: Here’s how the two AI image generators compare

• All of them are worth testing out, even if it’s just to expand your understanding of how AI tools work, or so you know about the best ChatGPT alternatives to use when that service periodically goes down.
• This strategic partnership ensures that Copilot remains competitive, while its Microsoft branding guarantees stability and ongoing innovation.
• However, it’s just not as advanced (or as fun) as Character AI, which is why it didn’t make our shortlist.
• The AI can generate text, summarize the contents of email chains and automatically write replies, create slideshow images whole cloth and complex spreadsheet equations based on nothing more than a simple text prompt.
• As the latest evolution of Google’s AI capabilities, Gemini combines conversational fluency, advanced reasoning, and deep integration with Google’s ecosystem.

That might sound „delulu,“ but if you try out Replika for yourself, you’ll see how easy it is to get attached. Now, Writesonic has caught up with OpenAI and offers users the ability to create custom chatbots with a tool called “Botsonic”. With Botsonic, you can edit the knowledge base of any bot you’re building by uploading documents, and you even import a bot you’ve made using a GPT language model into Writesonic.

Google Gemini and Gemini Advanced

The new store includes a selection of featured GPTs picked by OpenAI and alternating each week, as well as a list of categories such as lifestyle and productivity. OpenAI’s new GPT Store is being dubbed the „App Store for AI“, featuring millions of custom-made chatbots built on top of the ChatGPT architecture. This is a big deal because battery costs are still the single largest expense in producing EVs.

Alternatively, if you’re looking for an AI chatbot that is more commerce-focused, you’ll want to look into ChatSonic. It’s part of Writesonic, an AI tool that can generate various kinds of content specifically for different templates. Additionally, it makes sure to employ helpful SEO practices to optimize its articles and images, so they’re more likely to get picked up in search engines. Since Copilot is tied directly to the search engine, it can gather more up-to-date information than some other AI chatbots out there (although it isn’t perfect, as we’ll discuss later). Additionally, it’s designed to actually cite its sources so users can easily click on those links for further information or cursory fact-checking. It can even read PDFs, giving it additional resources to check through.

Google Bard

With its unparalleled conversational fluency and Google’s backing, Gemini firmly establishes itself as the best AI chatbot for text conversations. Meta AI’s voice mode adds another layer of accessibility, allowing users to dictate their image prompts instead of typing. With voice options, including celebrity replicas like Dame Judi Dench or John Cena, the interaction feels engaging and dynamic. This feature makes Meta AI not only fun but also inclusive for users who may prefer or need voice-based input. Additionally, Meta AI is free and embedded within platforms that billions of users already interact with daily, such as Facebook Messenger, Instagram, and WhatsApp. This integration means you don’t need separate apps or subscriptions to access powerful image generation tools, making creativity more accessible than ever.

Helping with complex math problems

It was created by a company called Luka and has actually been available to the general public for over five years. Unlike ChatGPT, Perplexity AI’s language models are grounded in web search data and therefore have no knowledge cut-off. The interface above is of course a little more bare than the likes of ChatGPT or Gemini, but it’s much more powerful than some of the smaller models included on this list. One interesting feature is the “temperature” adjuster, which will let you edit the randomness of Llama 2’s responses. The chatbot is a useful option to have if ChatGPT is down or you can’t log in to Gemini – which can happen at any given moment. Although Llama 2 is technically a language model and not a chatbot, you can test out a basic chatbot powered by the LLM on a webpage created by Andreessen Horowitz.

Gemini is powered by some of the world’s most powerful AI models from Google. Snapchat implemented ChatGPT into its social media app, and it resulted in My AI. This puts the power of a chatbot right onto your phone, as you’re able to access it right from the app. You can use ChatGPT for free and have access to all of the basic functions.

AI is rapidly transforming customer experiences here’s 8×8’s vision for the future of CX

Through the help of real-time data analytics, AI solutions can automatically change pricing by analyzing demand, competition, and customer behavior. This helps the e-commerce platforms stay competitive while maximizing their profits. The combination of wireless networks, agentic AI and artificial general intelligence (AGI) represents a new era of intelligence and connectivity. These platforms have the potential to redefine wireless communication and offer a wide range of applications across numerous industries through network management, security and performance improvement. The leveraging of AGI and agentic AI in wireless networks will mean meeting ethical, technological and collaboration-based challenges along the way as we create a smarter, more connected world. AI and GenAI are revolutionizing the financial services customer experience, risk management and regulatory compliance.

AI-powered chatbots are transforming patient support, serving as the primary point of contact for scheduling, symptom checks and basic triage. Operating 24/7, they provide consistent communication while easing the load on administrative staff. In many cases, generative AI chatbots now resolve up to 75% of customer interactions, freeing human teams to focus on more complex, high-value conversations.

, the IoT, and AI Are Driving Telecom CRM, and Revolutionizing the Industry

Additionally, IoT data allows telecom providers to develop highly personalized marketing strategies. For example, analyzing how customers use smart devices could lead to recommendations for new service plans or value-added services based on actual usage patterns. This kind of data-driven personalization is at the core of modern CRM, helping providers build lasting loyalty in an increasingly competitive market.

This shift towards AI-powered customer engagement is not just about automating processes but also about enhancing creativity. With AI taking over repetitive tasks, human teams can focus on strategic, value-added activities. For organisations seeking to optimise customer journeys, the focus has shifted from simply providing personalised content to understanding and anticipating customer needs in real time.

“Our customers rely on us for the fastest and most reliable 5G at home and on the go, and for choice and predictability with myHome, myPlan and the Verizon Best Value Guarantee,” said Sowmyanarayan Sampath, Verizon Consumer CEO. “We’ve set these standards in what our customers have come to expect from us and today, we’re raising the bar for how we support them because we know they rely on us to power how they live, work and play, everyday.“ Griffiths also notes that privacy and data security will continue to be major challenges for businesses leveraging AI. At the coalface of this evolution is Sundeep Parsa, vice president of Adobe Experience Cloud, who has been integrating AI into the firm’s suite of marketing and creative applications. • Evaluate your current tech infrastructure to understand its functionality, dependencies and limitations.

Smarter Decisions, Faster: Data As A Marketing Power Tool

Beyond preferences, these expectations have become the new standard, and meeting them requires the strategic use of AI and data. Financial institutions that embrace AI in an agile, holistic and compliant manner will be able to move quickly. This approach will not only enhance customer satisfaction but also provide an unparalleled competitive edge in an increasingly digital world. A customer opens a chat on your online banking site and asks for their credit card balance.

Markets Data

Additionally, growing concerns about financial stability and the broader economy are heightening consumer anxiety. There’s also expanded live customer agent hours and 24/7 live chat and a larger footprint of physical Verizon stores. Verizon’s customer transformation is built on the foundation of America’s fastest and most reliable 5G network at home and on the go.

Verizon Announcing AI-Powered ‚Customer Experience Transformation‘

• In such a case, Verizon uses AI to identify the problem, automatically open a case and get back to the customer with a plan to resolve it.
• This means CX professionals can both maintain or improve customer satisfaction scores.
• Learn how you can use open text analysis to improve your customer experience at alchemer.com/pulse.
• ● Emarsys – Offers AI-powered personalization in marketing with a focus on email recommendations, omnichannel strategies, and more.

Digital commerce brands are increasingly expected to provide tailored recommendations and personalized experiences that display an understanding of their customers’ preferences. For example, eMarketer found that „over 70% of U.S. digital retailers believe AI-driven personalization and GenAI will affect their business in 2024.“ AI will also be increasingly present in customer service through more and more sophisticated chatbots and virtual assistants able to offer real-time assistance in a very personalized way, enhancing customer experiences. „AI is revolutionizing every aspect of e-commerce, from how we attract customers to how we keep them engaged and satisfied,“ Duarte concludes. However, AI-powered tools can analyze complaints holistically, identifying root causes and trends. Creating more personalized customer experiences is an opportunity for financial institutions, and most want to move quickly.

With consumers becoming increasingly conscious of how their data is used, organisations must ensure they are transparent in their AI practices, fostering trust and confidence in the technologies driving customer interactions. As AI continues to mature, businesses are discovering the power of generative AI to streamline content creation and automate repetitive tasks. “Once you have something in motion, we can scale it, but it takes weeks and months to get something to market,” Parsa says.

This level of personalization fuels recurrences and increases average order values. The compatibility, scalability and dependability of AGI and agentic AI-based wireless networks will be critical to enable their successful implementation. Learn how you can use open text analysis to improve your customer experience at alchemer.com/pulse. Further, Accenture found that 37% of people believe companies prioritize profits over customer experience. We spoke to Verizon’s consumer group CEO about how he sees Google Gemini revolutionizing customer service quality. As AI continues to mature, the potential for AI-driven personalisation to transform customer journeys is enormous.

Harnessing AI to create Customer Champions

However, generative AI has the capability to ingest even more vast amounts of data from multiple data sources and third-party applications. Financial institutions can use generative AI to buildAI agents that deliver sophisticated reasoning and solve complex, multi-step customer problems. The AI agent can autonomously perform certain defined tasks, such as reconciling financial statements or drafting detailed responses to customer questions. One way to improve CX and address these negative sentiments is by listening to customers and responding to their feedback. Understanding customer needs is a top CX challenge according to recent Hubspot research. However, the way companies listen and respond to customers has dramatically evolved, thanks to today’s AI-driven tools.

Manufacturing companies are also using this technology to automate their internal support desks for factory operations. When a machine operator reports an issue through a voice-enabled Azure TTS Avatar, the system automatically queries past maintenance records, operational manuals and Internet of Things sensor data to identify potential causes. It then provides step-by-step troubleshooting guidance or schedules a technician visit, reducing downtime.